Report Review
If it were not for Whitney I would give a 1 star rating. The dockha da were good when they were there. I made a reservation for two nights and told them I was running late via the dockwa msg system and that would not arrive until 630Pm. They responded with, "Good Morning. Thank you for letting us know! We will see you then." I arrived earlier than expected and attempted a phone call and radio call while in New Harbor at 450 pm. No response on the telephone or radio. They had already left. The vessel I was captaining was a catamaran with a 25 ft beam. It does not fit just anywhere. Fortunatley, I finally found a PORTION of a T head where I could tie off and plug into power. The first woman I spoke to the next morning could not give a flip about me. I went back and spoke to Whitney who painstakingly went through and corrected a couple bank charges and was very customer oriented. The other lady with a Bob cut was rude and dismissive. Please fire her. I overheard her being rude to another monohull guest face to face regarding slip assignments.