Report Review
Very disappointing experience after two seasons at Bridge Port Marina.
We had already decided not to return and had arranged to move our boat and Sea-Doos to another marina before receiving notice that our mooring agreements would not be renewed.
Our decision was based on repeated issues, including false allegations made against us and inappropriate comments from the owner, including referring to me as a “crazy lady.” This is completely unacceptable and not how paying customers should be treated.
The ongoing weed issue was another major problem. We were repeatedly told the weeds were being cleaned multiple times a day, yet we regularly had to clean them up ourselves. We later spoke with other boaters who lived on their boats throughout the summer, who confirmed they were not seeing the weeds cleaned multiple times a day as we had been told.
Despite this, we were blamed for the weed problem simply because we owned a jet boat.
Rather than addressing legitimate maintenance concerns, responsibility was repeatedly shifted onto us. After years of boating and experience at other marinas, we know what proper maintenance and professional customer service look like.
Two seasons were enough for us. We have moved on to another marina and will not be returning to Bridge Port.