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I contacted the marina at around 4 p.m. to inquire about an available slip, and though they confirmed availability, they declined to accommodate us because they believed there wouldn’t be sufficient time to complete the check-in process, despite us being only a couple of miles away and able to arrive before 5 p.m.
Having traveled extensively up and down the East Coast and through Canada on the Down East Circle, I’ve consistently experienced excellent service from various marinas. Unfortunately, this was an exception. While the marina appears to have good facilities and positive reviews, this encounter suggests that their customer service may not be as flexible or accommodating as expected. I hope this feedback helps improve future experiences for other travelers