Report Review
They closed early and didn't bother to tell us when we got the head pumped out. They also didn't offer to help us dock. We did get the codes via email 30 minutes prior to closing, but nothing was posted on the office door and we didn't think to check email. Also, they were quick to tell us to leave the next day (we were past checkout time due to thunderstorms) without offering other options. It all could have been handled so much nicer, like they would at Charlevoix or Northport, but instead they curtly stated "checkout time is 11!". We were fine with leaving, we just would have appreciated a kinder more collaborative approach. They could have walked down and talked to us in person, vs. calling. It left us with a bad taste in our mouth and not excited to come back any time soon. It's a pity, because the town of Elk Rapids is so nice.