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Complete ripoff and scam due to THEIR error. Bear in mind I have stayed at this marina several times in the last few years and have been sailing for over 40 years. When we arrived, I was told I would be docking on the end of one of their finger piers. This dock space was totally inadequate for my 34' sailboat as the pillings were way too far apart. This space was more suited for a much larger boat. After trying to get the boat to sit right for 15 minutes with the dock attendant I decided it wasn't going to work and didn't want to damage my boat. We asked if they had anything else available and was told no. We opted to stay on a mooring instead and figured we would be credited some of the dockage fee towards the mooring cost. Nope. Was told that "cancellations need to be 24 hours in advance for refund" Even though it was THEIR mistake booking us on an unsuitable pier. So not only did I pay my docking fee(which I COULDNT use), but also had to pay an additional $45 for the mooring as well. I will NEVER use Cuttyhunk marina again and will spread the word to my many boating friends about their poor customer service.