Report Review
The May 12-13 stay was extremely disappointing. We checked in with the marina at the marker required. We were informed that the berth we desired was unavailable due to an overstay. We understand these situations.
We stated we required docking assistance. There were two of us but my wife has a handicap. The only person sent down to us (about 1430 hours,) was not experienced and was manning the desk AND assisting docking. There was a cross wind and the employee did no tend the line properly resulting in our inflatable tender being crushed into the dock resulting in a puncture. The employee did not apologize. Repairs will be costly and I will be referring this to my insurer. The Harbormaster must keep a sufficient number of experienced staff on duty to ensure customer and vessel safety. The day was Mother's Day but this is no excuse for unsafe conditions. I will return, however, I will have a personal conversation with the Harbormaster before docking.