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Avoid this company. The mooring they assigned was in water charted as 6 feet deep (we have a 7 ft draft) and surrounded by shoals and shallow water making maneuvering into position dangerous. I tried numerous times to call but no answer and their voicemail box was full. They don’t monitor VHF. I ultimately made other arrangements. I messaged them on Dockwa to ask for a refund but only got denial and argument back, insisting that the water was deeper than the charts and refusing to refund. Their argument for the depth of the water is that the harbor master had recently measured 15 feet. Well that’s to be expected at high tide in a 10 foot tidal range. Any safety conscious sailor would never venture into such an ambiguous situation.