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Marina staff was extremely helpful with our stay and allowing us to extend another day due to weather. On the downside the laundry APP SHINEPAY was not all that convenient and easy to use. The dryer ran for hours, got hot but never dried the clothes. SHINEPAY was not cooperative in and refunds as they kindly pointed out to me in their user agreement, “ ANY MONEY DEPOSITED IS NON REFUNDABLE “. Marina staff was over the top helpful but still would not resolve the issue. #SHINEPAY for laundry is not about customer service.