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I must say this booking website is very user friendly and the information that I received from Jill at Erwin Marine, who was great, was very informative. When we arrived there were several open spots which was convenient. However, I realized I'd never obtained a gate code and started searching my emails to see if I'd missed something, with no luck. I simply called Erwin, which was closed by the time we arrived. I left a message on there recording and proceeded on to the hotel with our things. Although a bit unnerving at first, not knowing exactly how we were going to get back to the boat and the facility being closed, we received a call back from a gentleman with Erwin who provided us a gate code right away. The only downside to this stay and the reason for the 4 not 5 stars is not at the fault of the marina. Later that night we had to retrieve the rest of our items from the boat and in doing so, we were approached by another boat owner on the dock wanting us to help move another owner's jet ski or move our own boat from where we docked so that he could get a different spot per his preference. He tried to tell us that he paid for a specific spot which I didn't believe to be true due to my own experience. We would never move someone's vessel so we cordially declined to help him and also told him there was not enough room to move ours where he was insisting without over-lapping our dock lines with another customer with a much, much larger vessel, which we believed was not a good idea either. He began to ignore us and proceeded to move someone's jet ski to suit him. He was somewhat aggressive which was uncomfortable but fortunately, when we returned to check things, our property did not seem to have been tampered with. Above all, we would definitely book here again.