The dock hands were friendly. When we called on the radio for dock assignments they were not real clear. We asked which side to prepare our fenders the reply was either. Not helpful as the comment was approach the dock where a person with a red shirt would assist us. The welcome bag was much better then SH Plymouth. The facilities were not in good condition, bathroom and showers although clean are run down. The hall way to the restroom seemed like a storage area. The water pressure on the dock and showers was low.