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The marina was OK, but what makes this place a 1 star is the 'full service' part when I hired their mechanic to do some work. He is the only one in town as far as I can tell, and he knows it. This review is based on my experience as detailed below, and is my personal opinion based of the facts as I see them.
Their shop foreman Sevin is a con man and dangerous liar and I would not recommend anyone get any work done here. I personally believe he is dangerous to their customers and may get someone killed by claiming work was done when it wasn't, possibly leaving someone in a bad situation at sea or in a ship channel.
This details my personal experience with the shop manager at Steinhatchee Marina named Sevin and his manager named Chris. Happening from December 11th to December 25th 2023. In the end, the marina manager Chris seems to only ask is the engine running when that is not the point of the work. It has always run perfectly when the fuel is clean . The point is to make it reliable so we are safe when running under motor power in a channel with enormous ships around us which would suck us under and chew us up in their propeller if we lost engine power.
The last text with the manager Chris he accuses me of just being a squeaky wheel and trying to get a discount to which I replied then why would I have left them even $120 tip for a $1,700 bill if I was so cheap. And of course my wife Deb is a witness to all of this as well as another person who overheard him saying he was going to pump the fuel out of the tank. In my opinion they did very little work and they are endangering people's lives and they don't seem to care at all either Sevin or the manager Chris.
Upon checking his work I found:
A. Did not take out injectors off for cleaning as claimed. When I told him there was still deep rust in the bolt grooves so he could not have removed the nuts holding the injectors to the engine, he replied they just took the fuel return line off the top and pull them out for cleaning. Totally a lie, nothing there but a hole for fuel, injectors are at opposite end of injector body which must be taken off the engine and turned upside down in a vice with a large nut to be loosened which holds the injector assembly together. Chris just said I was looking at a glow plug, this engine does not have glow plugs and that would not make sense anyway. I have pictures.
B. Left a broken hose on the tank vent fitting which could let water into the tank. I have pictures.
C. All three air bleed points were still partially loose after he told me he found them and tighten them and confirm that with me two more times when I asked him to be sure. I have pictures.
D. At this point I suspected the fuel tank was not cleaned at all so I ran a small hose into the tank with an electric pump and immediately pulled out about a gallon of water and a lot of debris and and some diesel out into a clear jug. Upon showing this to Sevin he claimed it was 'Green Diesel' and when I shook the jug it stayed separated so he claimed Green Diesel doesn't mix with Red Diesel! So I drained some of the water out of the bottom of the jug and hit it with a propane torch for 20 seconds, of course it was water. At this point he walked off and never came back. I have pictures.
E. I found one Racor still blocked. Probably why he switched boost pump to other filter. Also the way he changed the plumbing would cause the Boost pump to put back pressure on the unused Racor since it did not have any valves to close it off.
F. I cleaned the Racors and rebuilt them. I found them to be extremely dirty to the point that one of them was not functional because of the gunk under the diffuser ball valve was holding the ball valve closed. Obviously they did not even take them apart or attempt to clean them. Another lie. I have pictures.