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I am a new boater, this was my first time bringing a boat into a marina setting. We had a really hard time getting into the slip, almost collided with another boat, gave the boat too much throttle, and almost ended up on the dock.... I had anticipated having help, was told all along I would have help, but no-one showed up when I said I was coming from the launch at 11:30 on Saturday, a known arrival time for us. When I called back after we tied into the slip, I was told that "you are short-handed, sorry about that, too many other boats coming in needed their attention..." It was almost very costly. I was very shook up, it was a terrible beginning.

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