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Overall we were pleased with our stay. We did have a couple issues but the staff were very responsive. Do to the nature of a face dock on the busy river, be ready for wakes, which did calm down over night. We did call ahead for docking help and they sent a wonderful hotel engineer who did his best (not familiar with docking and lines so be ready to instruct) and happily followed our docking instructions. Wifi was initially problematic which I believe was due to massive party on the outside hotel deck attenuating the signal. After the party the wifi was fair to good.