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What a disappointment, and from a Westin. Where to start: soon after confirming my Dockwa reservation the Westin sent me a message saying that there is no dock staff but if I need help tying up I should call such & such a phone number when I get close. I did...several times but kept getting voicemail. There's quite a current in the river and my wife can't jump off the boat, but luckily a guy who had just docked came out of his boat and took our lines. The Westin's email also said that half of the electric pedestals don't work so try to tie up at the east end of the dock, which I did. I got power but the water on our pedestal didn't work and the next pedestal was too far away for my hose, so no water. I called the phone number again and asked about the Wifi, and someone came down and gave my wife a folder of information, then left. So we could get on the (strong) Wifi and we figured out about the showers, but no info about trash disposal. Plus the dock itself is in very rough condition.
The hotel is lovely and we love Savannah, but the Westin should either step up their game or stop pretending they're a marina.