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We have a great group of people that make it one of the best marinas around. The casino and entertainment are also very nice to have easy access to. It was nice to see some new entertainment and activities for the marina this year! We are hopeful to see some big names perform next year at the ampatheater.
One idea that may help improve marina services and customer satisfaction as well as improve management accessibility would be to to consider having the supervisor office down on the water where the action is (back area of ship store). It would be wonderful to know there always be someone at the gas dock during business hours. We have had to call the number listed many times to get someone to help us get gas, pump out or even supplies and it is very frustrating. Perhaps this could would free up dock staff to better care for the bathroom and shower areas as well.
On a side note, we have noticed that slip rates are going up yearly, previously we would only notice an increase every few years. We are hoping this won't become the new normal as most boat owners are just regular joes making it work :)
We are very excited to spend another year at TI!