Location and floating docks were fantastic. Maybe because it was after labor day ours was not the typical experience. Upon arrival there was no one on the dock to assist with docking due to the fact that all the staff were busy with scooter rentals. When we went in and asked for assistance the young lady that came down was amazingly friendly and helpful and very competent. We also were not aware showers required tokens, and they were out of them..... We will give them another shot next time we head to Block Island and perhaps our expectations are more realistic for an off season stay.