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I did not realize hourly docking was still available, since DOCKWA did not offer it. So, I spent $83+ dollars for 6 hours in a slip, instead of paying the hourly rate. I asked at Harbormaster's office if they would consider giving me a break and a future credit, not a refund, and they said no. My mistake for using Dockwa and not contacting the Harbormasters office directly. I was trying to "follow the new rules", and I was gouged for 6 hours of slip use. Not happy...