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I will start by saying the Black Dog staff was excellent and super friendly! We stayed on the mooring. It was all tangled when we arrived and they came right out to untangle it. We didn't realize there was only one mooring and it is right next to the ferry so it is loud. We also didn't know the launch, which is a stones throw from the mooring, wasn't complimentary. We ended up paying $20 round trip for a 30 second ride. With the price of the mooring, we had assumed the short ride was included, otherwise we would have just dropped the dinghy. The launch driver smashed into the side of our boat when coming to pick us up and was quite unpleasant. It was made clear he wasn't happy to be working yesterday. It made us pretty uncomfortable. Once we got on the dock, as mentioned the black dog staff was great. The bathrooms and shower were clean and the muffins were delicious. It seems most of the reviews are for docking, which I'm sure is fabulous. I just wouldn't recommend the mooring. Or if you do stay on the mooring, use your dinghy for the short ride to shore.