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I love the staff at Zahnisers as they provide consistent, reliable, and pleasant services. I am less enamored with Dockwa. It does not provide the proper human interface when things go wrong. We scheduled a recent Saturday arrival at Zanhisers. Powerful winds pushed us away from our destination. I sent an email to the dockmaster (who is not on the weekends) and luckily a staffer checked that mail and moved our reservation to Sunday. Saturday we had another boat issue that forced us home. Zahnisers insisted we cancel with Dockwa and therefore we received a minimal refund for our lost night of dockage. Computers do wonderful things but they can replace a kind voice helping with the understanding of an emergency situation. I will not favor marinas that have a policy of insisting only on Dockwa reservations. Unfortunately, this means that I will most probably choose another marina in Solomons for my visits

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