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A couple of issues that need resolution. 1. Pump out boat is over scheduled. Need an extra boat. We requested a pump out just after arriving and we were put on the list. We were asked to stay on the vessel until the pump out was complete. There was no update on whether we would be waiting 30 min, 1 hour, or 3 hours. When I called for an update, there was still no idea of a time frame. The pumpout boat would also not respond to individual boat hails. I went ahead and took guests back and forth to shore. When I saw the pump out boat about 2pm come near our boat I was able to whistle him over and he let me know he was working on yesterday's list. I did have a conversation with the office late in the day and they still could not tell me where on the list we were located, but they did advise we would be handled the next morning. I went to the Harbormasters office and found out we were third on the list for the day. However, the boat did not start until late am (after 10 am check out time). I took guests ashore for morning breakfast and coffee and went back to wait. Near noon, I was pumped out. I spend about 2 months a year traveling the area by boat, as a captain and as a n advanced Sailing instructor. Having to wait so long for proper time line communication is disrespectful. Also, the dinghy dock situation is terrible. Having to crawl over 3 rows of dinghys to tie off and get to shore is begging for problem. It would be easy for someone who cannot swim to fall in between dinghys, hurt themselves, panic, and not able to get to the surface. The town is wonderful.