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WHAT???
I have to be honest, we are traveling the Great American Loop and therefore have had the opportunity to visit many marinas. Previously, I thought the customer service provided by those in Michigan were heads and tails better than any other marina we had had the opportunity to visit. UNTIL NOW!! Heritage Harbor Ottawa provides customer service that is even better. This was totally unexpected since we were no longer in Michigan. Right here, just outside Chicago, a place where customer service is very important. Thank you Heritage Harbor for raising the bar!