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Marina accommodations were great, clean and staff was extremely helpful. I have never experienced such a well orchastrated docking. They have it down to a science and have plenty people to assist you. The harbor master Jeremy does a presentation late afternoon where he shares with you information about what to expect all the way down the Illinois River. Not only that, but if you have a question post departure he is more than willing to assist you. In a world where great customer service is hard to find...you don't have to look far at Heritage Harbour.