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First they told me port side tie up but it was starboard. Being solo, it matters. Then over the course of the next 3 days and nights, my boat changed slips on 4 separate occasions. 2 of which I wasn’t present for and I’m pretty sure they dinged my hull in the process. Very snarky staff as well. I was snapped at and given attitude for just about everything. Once was when I was asking for wifi, which does not actually exist. The main office told me to go across the street to the hotel lobby. The only working wifi was inside the office but they made it clear they didn’t want me sitting there quietly on my phone. And on one occasion, I was returning from a day trip with friends and I called in asking for assistance at my slip because I’m still working on my docking skills. The one guy working there the weekend gave some attitude when I told him which specific slip was mine and all he could respond with was “yeah you’ve been here, you know where it is.” Well I get to my slip to find another boat in it. The guy working is visibly confused on the docks running back and forth, he’s climbing into the boat looking for god knows what before he runs back to the main office to figure it out. I’m doing circles in front of the marine for 25 min, avoiding the traffic from the locks before he gets me ANOTHER slip. Fun. 2 stars for great location