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We came to Thunderbolt because we needed to have help with a loud squeal/clanking noise we heard while underway. The fabulous Nicole helped us dock. (She is hands down the best dockmaster we have encountered!) Luke from the yard came over almost immediately and started getting us sorted. We are currently hauled out but so far everyone at Thunderbolt has been professional and timely (even though they are incredibly busy) The facilities aren’t fancy but they are clean and in good condition. Did I mention how great Nicole is?!?! Seriously I wish dockmasters were that good everywhere!