First impressions was not good. We had to call on the radio three times before we got an answer. On the second time they asked us to switch to channel 72. We did and they did not answer at all. Then when asked about docking the instructions were not clear. The said after green can 23 turn to port and you’ll dock in front of the sport fishing boats. Being our first time their we had not idea where the sport fishing boat dock. When we call back again they stated the dock hands with red shirts would greet and assist. As we approached we did see the red shirts. The dockhands were very helpful in docking and hooking up shore power. They were helpfully in telling us were the bathrooms, showers and laundry was. Plus the way to us the key cards. The facilities were nice clean and up to date. The docks were nice. We used the laundry as we felt the machines were clean and secure. The welcome bag was a nice, but the context not much to speak of. Not like the gifts from the SH in Hull, the gave us a cup, kooze and a key chain. Being a real tourist town they could have supplied Mayflower information, similar to the Boston brochure Hull provided. Overall we were pleased with our visit. It was disappointing that we could say there on our return trip back. No space available But we will try to stay there again on future trips.