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Tim was helpful the morning we came in to set things up for us. When we pulled out a few days later, the wind was strong so he pulled up in an inflatable to help guide us past another boat if needed. Dockmaster Charlie was also very nice. When we came in that first day, James and Kevin were great with the lines and helping to set up power and water. We also had a good experience with the security crew each time we walked back to the marina. Brian and Corey were friendly and respectful. On top of that, we had a wonderful time in Newport for four days. Great town. I should also add that, as members of another Safe Harbor marina, Abby at the Safe Harbor Concierge was instrumental in making this trip happen so kudos to her as well.