Report Review
I'm not sure how they do it, maybe it's free coffee, maybe it's a daily pep talk, I don't know how they do it but the morale of the staff is second to none. Whenever I drop in to use the launch, or drop off a car load of gear before a trip the staff always makes an unsolicited offer to help me in some way that is above my expectations. An offer of an extra hand to help is followed up with the help, not a long pause, it's like you're family to them, they just want you to have the best day possible and if they see a way to help they'll just do it.