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Great location, walk-able to everything in Chicago. Livvy bike rental right near dock (not cheap). Staff was helpful and friendly. Held my Amazon orders which was great.
Negatives, even though we liked the stay but considering how much we paid;
1) Give the bathrooms a coat of white paint, make them feel less like a prison.
2) New shower curtains for the showers, current ones are old and ratty.
3) I didn't know they made toilet paper that thin, I used 10x as much, spend another few bucks!
4) Laundry was tucked into a small dirty closet, single washer/dryer. This is important for transients!
It's the small things that make a '5'.