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I am giving the staff who work at the hotel and answer the phone a star as they were very friendly when they answered. I am giving them one more star for initially being flexible and accommodating our one day delayed arrival.
The rest of the experience was not good. Never got a response when hailed on the VHF. Trying to find the mooring took forever as they are not well marked with the number at the bottom of the balls instead of the top. When we finally found our mooring ball, which was located next to two boats per Rian’s instructions, that were not anywhere in the field and did not exist, there was no pendant or flag pole attached to the ball. We finally just grabbed another one and there were told that we could not have that one and we needed to relocate to the next number, which had two balls with that number on it.
We connected with the yacht club in the cove and moved there and they were wonderful and worth the extra cost.
If Rian wants to improve their mooring services, they minimally need to post, even if just hand drawn, a map of the ball locations, and give them some serious TLC. The mooring ball we picked up and got moved from, we couldn’t even really make out the number when they asked.