Report Review
Terrible experience. I made a reservation through Dockwa and confirmed with the Marina office the week before. My wife and I arrived on our boat at the appointed time. we tried calling via phone and radio but no answer. The marina was in chaos, the office was closed and there was only one employee at the facility. He was piloting the launch and dealing with all other issues. We were told there were no slips available and no one in the office to talk to. At that point all other marinas were booked as well and we faced a potential nighttime cruise back to Connecticut. Finally were were able to find a spare slip ath the marina, only to find the amenities of the marina were minimal or out of service. Our electrical hookup was not functioning and the bathroom hosted one toilet and one small shower stall. The only positive was the helpfulness and positive attitude on the one marina employee on site. He tried his hardest but he needed support. I believe Sag Harbor Yacht Yard and Marina was recently purchased by an investment / private equity firm....and it shows Clearly cost cutting and a disregard for the employees is the mantra here. I do recommend this facility.