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Upon arrival the extremely professional and friendly gentleman was excellent! He has only been here 3 weeks from CA and was amazing! After that we were on our own. We went to inquire about the WIFI and a young lady said all the information would be in the email which was not and by 5pm you were closed. We had to access out HotSpot which was very costly in order to gain WIFI access. We would have appreciated to have been properly registered upon our arrival. Saw no one and was not able to speak to anyone. We have been to four marinas this week and have been treated as a true quest. Do not believe we will be returning to this marina. As guests we should have been registered and given proper information for a pleasant stay. Very disappointed.