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Excellent service - great team of helpful people! Great location with an exceptional view across the river to Manhattan. Only 4 stars because we definitely did not experience "the calmest waters on NY Harbor." Perhaps their "state-of-the-art wave attenuation system" was down during our stay? There was HUGE surge and it was so choppy, we actually kept one of our Seakeepers on during our 3-night stay. Wouldn't keep me from staying there again, but definitely did not live up to the advertising on their website.