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these people are thieves. they say they will refund your money if you pay them in advance (if you sell your boat or splash prior to the end of your paid month) then they won't answer the phone or email. I sold the boat and they said the owner told them I paid for his month. He did NOT, and they lied. More peop0e need to report these thieves to the BBB and write reviews for Dockwa so others do not get burned by these clowns