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From start to finish it was 1st class! Per their instructions, we called the Port Captain when we entered West Point Slough on channel 71 and he responded that he would be out to meet us. He was in his dinghy and he guided us to our slip where another person helped us land. The office staff was friendly and efficient and provided us with gate fobs and information. We were also invited to enjoy their Trivia Night in the room above the office... which we did. Kevin visited with us while we were their and updated our information about what was happening around the harbor. Later, we made use of West Point's party barges. BTW, the design of the docks with rounded corners on the slips, access to pump outs, squeaky clean facilities was first class. Everyone in the marina was helpful and friendly. Our entire experience was positive and happy. We look forward to another visit to this state of the art harbor.