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The folks were quite accommodating and responsive. We were on the new beautiful face dock -- great spot! The only issue was that the electric pedestal nearest us did not have a 30-amp outlet -- both were 240v outlets so we had to move along the dock closer to one that did have the 30-amp connection. We really like the convenience of Hawthorne Cove to downtown Salem while being away from the noise and bustle of Pickering Wharf. Very quiet at night -- the "Eagle" Coast Guard ship was docked next door for the weekend -- Nice tour!