The marina staff was very helpful upon our approach - they came out in the skiff to show us the mooring ball location. The info received ahead of time in an email was also very helpful (map, instructions, etc... - it is a a large mooring field). The launch service was great. The launch operator was very helpful as we did not get any info from the other marina staff on how to get back on the property (card key gate), etc.... This is a very expensive mooring field - more than double any other mooring field we have ever been in - not sure we got our money's worth. The town of Salem was very interesting to walk around and visit.