Report Review
I have terribly mixed feelings about our two recent stays at Strongs. The grounds are beautiful and meticulously cared for, the restaurant was great with good food and service. However the dockhands were a very mixed story. Hails on VHF CH9 were not answered or answered very late after we were right outside the marina. Last minute slip assignments meant no ability to set up lines and bumpers ahead of time. I requested fuel and watched a dockhand visibly sigh and was told I'll have to wait as two boats are coming in in the next few minutes (No boats arrived for at least half an hour). I requested a pump out and was told on the 1st visit "sorry it's too windy", on the second visit I was told I'm on the schedule, and to wait on the boat, which I did for two hours and was then told the pump-out boat was broken, then told it was repaired, and then ignored until I finally chased down the dockhands who asked can't I wait till tomorrow, (I was leaving at 6:30am, so no...). so finally at 4:45 with obvious disdain they came to pump out the boat. Over the two visits I met 5 separate dockhands. 4 of them did not understand how to handle the lines on the boat, and didn't seem to have any desire to actually work. On the second visit an attempt was made to place a large sport fishing boat next to us when our combined beams were about one foot less than the space between the dock fingers. After seeing it was impossible to even get a bumper between the boats, and dismay from both parties, did they reassign the sport fisher's slip. Only one dockhand, a young lady who was on hand on our second visit was absolutely excellent. She seemed to be doing the work for everyone else. She ended up fueling our boat when the others never seemed to show up, she checked in multiple times with us, and was a pleasure to work with. I really recommend Strong's take some action to get more high quality dockhands like that young lady on board, and better organize marina operations.