Report Review


Previous owners (the reviews that are BEFORE June 2021) were AWESOME! The new owner Thomas and admin Paula Weeks are horrible people to deal with. Shell Point damaged our boat, the staff verbally admitted to it but Thomas and Paula refused to be liable. I hope every boat owner in this Marina knows that they can drop your boat, or damage it with the loader like they did to ours, admit to it and not be liable. After I gave Paula the estimate I asked that the owner call me, he refused. Melia TOLD us that the Marina would do right by us and have the boat fixed. When I told them the boat was under warranty and my dealer would have to repair, they suddenly did not want our business anymore. 3 increases in monthly fees in 3 months, tells me where this business is headed. They removed our boat from the rack with out telling us or asking permission to re-measure and increase my boat from a 20 ft to a 22 ft is their MATH. These are ALL FACTS, there is nothing made up, no "feelings" involved, just the facts. The WORST customer service I have EVER had. Owner NEVER offered to repair a thing, told me to contact his lawyer, and gave me the lawyers number if I was interested in following up on fixing their damage.

Cancel