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The marina is a beautiful, clean and secure facility and convenient to prime downtown area. The reason that I did not rate them as a five star was that they did not respond quickly to my Dockwa request as other marinas did in sandwich and ptown. Also we were concerned about the rolling effect from whale watch boats and ferries from a visit to the harbor years ago. We called and talked about these concerns with with the marina office and were assured that we would be in a protected area. Wrong ..,we did get rolling effects and the mooring area was quite bouncy from a strong south south west winds. There price is about 30 per cent higher than there local competition for amooring nor do they offer a boatus discount