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My last booking at Ptown marina left a bad taste in my mouth. We’ve enjoyed the stop over the last four years and were booked for three nights this summer. As can happen we suffered a major mechanical problem three days before the trip and had to cancel. We used Dockwa to cancel all of our other marina reservations and included a note as to why. Every other marina refunded my money w/o issue except Ptown. They stuck by their 2 week cancellation and kept over $2,000 they charged my card. If you book them it is a nice place but be sure to get there. Apparently weather and boat safety are not a concern to them. I’m happy to now change my review. After reconsideration the marina has decided to issue me a full credit against my charge. I appreciate their change of heart and look forward to returning once my boat is repaired.

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