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We love the Windward at St Augustine Marina as a whole. The lift operators and the dock crew are very good. The office responsiveness is spotty at best. The owners really need to install a good security system, especially along the dock; we have had 2 robberies of gear on our boat over the past years we've kept our boat at the Shipyard. In addition, the transition between apps for scheduling launches has been very problematic over the past 2 years going back and forth between Speedydock and Dockwa. Room for improvement, hopefully the new owners can address these minor challenges. Bj