I requested a mechanic’s service to repack my boat’s rudder stuffing box. Matt said he could handle it. I told him I would be returning in 8 days and he indicated it would not be an issue. It was. It was not done and I had to stay up until midnight the day before departure getting it done. Not at all appreciated. Second, the owner of the marina took it upon himself to instruct me on how to depart the dock with my boat, proclaiming several times that he has 35 years experience. Just to shut him up I followed his direction. He’s useless, to put it bluntly. Terrible advice and a 3 ring circus getting going.