all the reviews I found that mentioned the customer service are %100 dead on. we stayed over memorial day weekend. we entered Manasquan inlet after a rather rough rode down the jersey coast from Haverstraw NY , and as soon as I throttled down to idle I lost my stbd eng.We were on the phone with Mike the dockmaster to get out slip , and we were directed to the fuel dock. these guys jumped right in and started to trouble shoot the issue. I then had to shift to our slip on one engine , but one of the guys rode with us to assist as these slips are tricky. be prepared for ripping currents both in and outbound , and for most who are used to floating docks, it will be a lesson in line handling and piling tie up. we were on the east side separated by railroad tracks to where the restaurant and pool were , but it was a short walk over. there were facilities on our side which were spotless and new. we were provided with info packet on arrival and they answered all questions, and the pt pleasant boardwalk area was a $11 uber ride. The marina staff are truly knowledgable and helpful. When we left we felt like we gained some new friends.