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No staff met me at my slip to assist. After calling to indicate my power cord could not reach from my assigned spot, i was told someone would be right over. After too much time had passed, i hooked up to another slips electrical outlet. I called for the security code for the gate, someone told me they would be right over with a greeting package and codes. No one came. So at 5:00, i called, before i was locked in, luckily someone gave me the code. Lastly, dockwa quoted 2.13 per foot. But when i pushed get reserved, there was$about $25 extra in charges beside tax and electric.