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The office staff are terrific, Jennifer and her team in service are great and always help me find reasonable solutions to any issues. Aside from that, the set up is perfect for us as our boat sits on our trailer under cover and when I need it it's in the water within an hour. If we're taking it on a trip, they just pull it around to the parking lot and I can hook up my truck which is far less hassle than a dry stack with forklifts. Super happy, and about a20 min ride across lake Monroe to downtown Sanford where they have plenty of free slips for walking around.