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The "New" Monroe Harbor is an absolute joy. When I started boating to Chicago back in the 1990's, everyone I dealt with at Monroe Harbor was either rude, dismissive, or just plain unpleasant. So I stopped coming to Monroe Harbor. No longer. Everyone I dealt with - Harbormaster, tender boat captains, even the ice bag vendor - was courteous and friendly. Special shout out to Steve, for helping me get my boat up and running after a little mishap.