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We arrived right after 5 so the office was closed, called ahead to get our slip assignment. Upon arrival we discovered the slip was not wide enough for our beam, called the emergency number and got the slip next to it. We were put on the "A" dock, no security, no pump out, homeless sleeping in the park right behind us and a 8-10 minute walk to the dock office. The "A" dock is all boat club boats. After hearing all good things about Marina Jacks, will not go back if put on the same dock.

Marina Response:
Hi a44 - We're sorry to hear your experience was not up to par with what you've heard about us. We are extremely constrained on slips wider than 21' throughout the entire marina. We are fortunate to have various wider slips on A Dock, which is along Bayfront Park. While this area does not feature some of the slip features available on the floating docks, it provides enough beam and depth to accommodate broader vessels, especially if all of our T-heads are occupied. I realize you may not be inclined to visit us again, however, please keep in mind available slips may be restricted for wider vessels.
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