Damaged my boat and trailer (jack knifed it) and didn't own up to it. When approaching them about the damage they put it back on me suggesting I did it. Absolutely horrible customer service. As a business owner myself, I can't believe places like this survive. It's sad that owners can be so untrustworthy with prize possessions. To clarify this was at Mc Keller Marine - part of the same group/family. Customer beware.