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albrikb

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Terrible place to keep your boat. Can’t take larger boats out druring high tide. Arching wires due to wiring being underwater, rotting catwalks, horrible owner. HORRIBLE OWNER .....STAY FAR FAR AWAY. Was a customer for 7 years.. Vito the owner rented out the slip we were in for 7 years during our dry dock storage. Claimed a person came in and paid in full. why was he shown our slip in the first place? This I believe was done to us because we didn’t want him to install new motors on our boat. Has done us and many other customers wrong over the years. Everyone stays because of the convenience of parking and being able to party there at night and becoming friends with other marina customers. Vito claimed he is a certified mechanic which I don’t believe he or any other employees are. Shoddy work, and business practices. WOULD NEVER RECOMMEND THIS PLACE. In my opinion, He lies, steals and cheats at every opportunity. Find somewhere else. *

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HORRIBLE OWNER .....STAY FAR FAR AWAY. Was a customer for 7 years.. Vito the owner rented out the slip we were in for 7 years during our dry dock storage. Claimed a person came in and paid in full. why was he shown our slip in the first place? This I believe was done to us because we didn’t want him to install new motors on our boat. Has done us and many other customers wrong over the years. Everyone stays because of the convenience of parking and being able to party there at night and becoming friends with other marina customers. Vito claimed he is a certified mechanic which I don’t believe he or any other employees are. Shoddy work, and business practices. WOULD NEVER RECOMMEND THIS PLACE. In my opinion, He lies, steals and cheats at every opportunity. Find somewhere else. ****Update....4.14.19. Once again Vito’s response is full of lies, as he fails to tell the complete story...My contract was from April 1 to March 31, why in the world would I pay him for my slip in Sep, Oct, Nov or December when I am not due until April, He send letters to ALL customers during that time period looking for money.. IM NOT PAYING UNTIL FEBRUARY OR MARCH FOR AN APRIL 1st start date. Secondly, we were at the marina to visit our friends, while Vito was seen lurking behind boats watching our every move as we visited friends. AND YES I DID CURSE HIM OUT AS HE FULLY DESERVED IT. As stated above in my original review, we stayed because of convenience and friends...NOT BECAUSE JSM had anything more to offer..As far as a peace offering, it came with a $600.00 increase in cost for a. A slip which couldn’t accommodate our boat size...or b. A further location at the other end of our original slip...WE WERE NEVER OFFERED A SLIP NEXT TO OUR ORIGINAL SLIP...JSM SHOULD LEARN TO BE TRUTHFUL IN THEIR ACCOUNT OF WHAT REALLY HAPPENED AND WHY..

Marina Response:
First let us state that this customer will be missed as they were with us for 7 years and we appreciate their business and loyalty. We are in an industry that demands financial responsibility with regard to the slip renewal process and that's why every year we send out renewal emails, letters and phone calls to our existing slip customers in July to renew with us for August. We were told by these people that they weren't sure what they were doing and that they may be moving out. We repeatedly sent emails and called them during the months of September, October, November, December, January, February and March to no avail. Finally someone else wanted to rent the slip and we did. Then these people showed up at our office a few weeks back to renew. Once we told them their old slip had been rented out they became very beligerent and aggitated and threatenened that we would regret this. As a peace offering, we offered a slip right next to their old one and at first they said yes then suddenly they said no with this they accused us of f-ing them over. We tried our best to please them, but they wanted their old slip back or nothing else! Now we find these people are making false and untrue statements about us. Last night they came back to the property after business hours for whatever reason. We confronted them and told them due to the way we left off we think it is best for them not to come back to the property. We were cursed out again saying we f-ked them over and we were going to f-ing regret this. Then suddenly we got this terrible review. How could these people tolerate us for 7 years if we are this bad.!
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