We had an issue with our boat while on a short trip to the Portsmouth area. When we called Kittery Pont on a Friday morning to request service I was not expecting the great response I received. Jason was very courteous and professional and said he would see what he could do and would get back to me. Sure enough he called back within the hour and sent over one of his best technicians (Tim), to troubleshoot the problem. Tim arrived on schedule and was able to quickly diagnosis and correct the issue. I was very happy with the response from Jason and the great service from Tim.